Our History

MiniMoves® is a professional moving and relocation services company for small moves across the United States, since 1991.

The MiniMoves® concept was born when founder & CEO, Jack Arslanian, pledged to fill a void in the moving industry – no one properly serviced America’s small shipments across the country. Jack wanted to create a company of small job movers that could provide full service solutions for small moves across the country and locally. Shipments of this size are typically too small for van lines and too large for mail carriers to ship these moving boxes easily, especially when one needs to ship boxes across country. MiniMoves® was created in 1991 and has been giving small move customers the full service treatment ever since. MiniMoves® initial target markets were shipping moving boxes, art, and furniture for college students and art galleries, which later also developed into corporate relocations for entry or mid-level new hires. Over 30 years later MiniMoves® has expanded to over 124 locations nationwide and has expanded its service markets to military and international moving services. MiniMoves® has proven that big things come in small packages.

MiniMoves Inc. Code of Ethics

Our mission is to provide an unparalleled household goods moving experience. We achieve that by upholding the highest standards of integrity, accountability, sustainability, and innovation. Customers trust us with everything they own during a move. Living up to our customers' trust is the cornerstone of our business, so we act with reliable professionalism in every aspect of our operations.

1. Integrity
We are transparent and upfront with our customers and partners. We conduct business with honesty, fairness, and a commitment to truthfulness.

Transparent Pricing: We provide clear, binding quotes that detail the items included in the move and the line-item charges that make up the total. We audit 100% of our moves after loading. If items are not shipped that were included in the quote, we reduce the cost of the move based on an agreed price per pound. Conversely if a customer elects to add items on moving day, we have agreed to the price per pound that will apply to those incremental items, giving customers flexibility at a known price.

Ethical Practices: We adhere to the standards defined by the American Trucking Associations' Moving & Storage Conference (ATA-MSC) and the Better Business Bureau Partner Code of Conduct. Household moving is not without its risks and perils. When things go wrong, our customers can rely on us to do the right thing and honor the trust they've placed in us.

2. Accountability
We take full responsibility for our actions and commitments. We hold ourselves and our partners accountable for delivering on promises and resolving issues quickly and effectively.

Commitment to Timeliness: We maintain an industry-leading record for on-time loading and delivery. Our teams provide proactive communication and real-time updates, keeping our customers informed throughout their journey.

Responsive Service: We actively solicit feedback and listen to customers' input and concerns, working to resolve issues promptly and using every experience to continuously improve.

3. Sustainability
We recognize our responsibility to minimize environmental impact and operate in an eco-conscious manner.

Efficient Design: We minimize our carbon footprint by utilizing reusable materials and premium recyclable materials in the construction of our shipping containers

Waste Reduction: Our cloth furniture pads, with hundreds of use cycles, are innovative in an industry that traditionally uses single-use paper pads that are rarely recycled and often end up in landfills.

4. Innovation
We embrace change and continuously seek new ways to improve the customer experience and operational excellence.

Enhanced Customer Response: Through the implementation of our 24/7 AI-driven virtual assistants, we provide customers with round-the-clock access to information, including move planning, pricing, and the ability to access our extensive FAQ library.

Process Improvement: With ongoing training of the movers in our service network and refinement of our unique moving process, we ensure every shipment is handled with the highest care, quality, and efficiency.

By living these values and integrating them into our business processes, we build lasting trust with our customers, partners, and employees. Our goal is to remain the most reputable and reliable small shipment moving company in the nation.

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